Shipping Information

ChillSneaker orders are delivered Monday to Friday between 9 am and 5 pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last-minute purchases, Express delivery is available to most destinations and Same Day delivery is offered in select cities.

Depending on your location, we also offer a Flat Shipping Fee for orders under 100 USD and Free Shipping for orders above 100 USD.

This means you can purchase multiple pieces from multiple locations for one shipping fee. The amount of the Flat Shipping Fee is based on the lowest price shipping option available for the item in your order, which travels the farthest to reach you.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

Handling Times

DHL EXPRESS:  2-4 days to processing orders.

UPS EXPRESS SAVER: 2-5 days to processing orders.

Shipping Times

DHL EXPRESS: Most of Europe and USA: delivery within 7 – 9 days
Rest of the world: delivery within 5 – 15 days

UPS EXPRESS SAVER: Most of Europe and USA: delivery within 5-7 days Rest of the world: delivery within 5 – 15 days

Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch. ChillSneaker cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.